[MacTUG] Observation about VPN and Skype for Business

[Marlon Griffith]

-------- Forwarded Message --------
Subject: Re: help with Skype for Business
Date: Wed, 18 Mar 2020 19:54:37 +0000
From: William Owen <bowen at uwaterloo.ca>
To: Marlon Griffith <m3griffi at engmail.uwaterloo.ca>, Stephen Carr 
<steve.carr at uwaterloo.ca>

Hi Marlon,

I disconnect VPN and then I was able to sign in to  Skype. I'll try to 
get a hold of a colleague to see if it works.

Bill.


________________________________
From: Marlon Griffith <m3griffi at engmail.uwaterloo.ca>
Sent: March 18, 2020 14:55
To: Stephen Carr; William Owen
Subject: Re: help with Skype for Business

Hi Bill,

Actually, my knowledge of skype for business (SfB) is minimal and since
I am working from home, I can't test it.

I have gotten a reference for mac users,
https://wiki.uwaterloo.ca/display/ISTKB/Configure+Skype+for+Business+on+Mac,
from a mutual IST contact of Steve and myself. The instructions look
complete from my limited knowledge.

Before, trying the instructions, a simple question, 'are you using the
vpn?' I would ensure that that was working correctly,
https://wiki.uwaterloo.ca/display/ISTKB/Install+the+VPN+client+on+Mac+OS,
and try SfB first just to verify that it is not the vpn.

Let us know the results. If it doesn't work then we can get you in-touch
with the IST guru.

Hope this helps,
Marlon


On 2020-03-18 2:45 p.m., Stephen Carr wrote:
> Hi Bill,
> Marlon, Eng. Comp’s Mac guy, has been working on this for himself and other Mac users in Eng. I’ve cc’d him for his advice.
>
> From: William Owen <bowen at uwaterloo.ca>
> Sent: Wednesday, March 18, 2020 2:35 PM
> To: Stephen Carr <steve.carr at uwaterloo.ca>
> Subject: help with Skype for Business
>
>
> Hi Steve,
>
>
>
> I downloaded Skype for Business on my Mac laptop. It worked when I was on campus but at home it won't work. When I try to sign in from home it says "There was a problem verifying the certificate from the server. Check your device's clock settings, or contact your support team".
>
>
>
> Any suggestions?
>
>
>
> Thanks.
>
> Bill.
>