[MacTUG] Removing UW Emerge from managed machines - November 27

Carol Lu c52lu at uwaterloo.ca
Thu Nov 21 10:38:42 EST 2019


What is happening? The old desktop notification tool, UWEmerge, will be removed from all IST-managed Windows machines.



When is this happening? Wednesday, November 27.



What is the impact? No impact is expected as IST-managed Windows machines are already running the replacement tool, WatSAFE Desktop Notification.



For unmanaged or Mac machines: Please remove UWEmerge from your workstation and install the appropriate WatSAFE Desktop Notification client. Individuals who do not remove UWEmerge from their workstation may receive additional reminders to do so through the tool.



If you manage a group of machines, you may request a package-based deployment version via Request Tracker (RT), https://rt.uwaterloo.ca/SelfService/Forms/IST-General/. 



Support: Support articles are available in IST’s Knowledge Base, https://uwaterloo.teamdynamix.com/TDClient/1804/Portal/KB/ (search WatSAFE desktop notification) and are also linked below:

  *   Mac client: https://uwaterloo.teamdynamix.com/TDClient/1804/Portal/KB/ArticleDet?ID=85108
  *   Windows client: https://uwaterloo.teamdynamix.com/TDClient/1804/Portal/KB/ArticleDet?ID=84925

Questions or concerns? Please contact the IST Service Desk, helpdesk at uwaterloo.ca<mailto:helpdesk at uwaterloo.ca> or ext. 44357.



Recipients of this message: isthd, ist-staff, admin-support, ist-news, mactug, faccus, ctsc, ucist


Carol Lu
Computing Consultant, Digital Communications
Information Systems & Technology
University of Waterloo
519-888-4567 ext. 40280

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