[MacTUG] Mac question - random Spinning Wheel of Death (that is Unresponsive UI) on multiple machines

[James McConachie]

You pinpoint a time frame, but can you suggest any potential trigger?
(Some sort of change, add/delete of software?) Did the users start using
Connect? We have seen this before on machines under equipped with RAM. We
have also seen this on machines whose Outlook mail stores have grown to
unmanageable proportions. You can use activity monitor and check the the
"System Memory" used/available, you can also try without launching
Outlook. Have the users check their mail via OWA during the test phase.

Dani & James

MFCF

On 2013-07-25 2:13 PM, "Mike Gore" <magore at uwaterloo.ca> wrote:

>Hi ,
>     On six different Mac's (administrative staff)  running OS X 10.6.x
>we have been seeing the Spinning Wheel of Death (that is Unresponsive
>UI) on a frequent but random basis.  Most of the users are not doing any
>network file sharing. Have Symantec AV (but disabling it has no effect)
>The problem is random but similar in occurrence on each machine. The end
>user can still do things but very slow response of say 10 to 20 seconds
>per mouse click. The overall issue may last from just once to multiple
>times over the span of several minutes in duration before things go back
>to normal.  The time of day is random. It all really started about 4
>months ago or so.
>Have you seen anything like this?
> From the activity monitor we see lots of disk disk IO, CPU usage and
>some network traffic - no obvious reason.
>
>
>-- 
># Mike Gore
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