[MacTUG] SMB Days of Deals | Dell Canada

Wed May 26 15:35:47 EDT 2010

Sorry Steve but I can't let you knock Dell's support (despite the cnet
article!)
 The Dell Support included was:
3 Year ProSupport for End Users and 3 Year NBD Onsite Service - which is
24/7 voice support and next day on-site replacement or repair. And the
centre has used the warranty - Dell support really is there within 24 hours
and the systems are back up and running within 24 hours.

My time to them is free - it is called giving back to the community. For a
non-profit - especially in the current fiscal environment every dollar is
important.

Anyway that is my last comment because this isn't really MacTUG business -
but happy to debate with you via email

cheers
Stephen

On Wed, May 26, 2010 at 3:03 PM, Steve Hellyer <phasetwo at apple.com> wrote:

> Hi Stephen,
>
>
> Agreed. You get 3 year hardware warranty with the Dell.  Not sure I would
> call it support. ;-)
>
> By all surveys and report Apple's support is in a class on it own.
> http://news.cnet.com/8301-13579_3-10467112-37.html
>
> You also seem to ignore much slower (less expensive) RAM that does match
> FSB of the processor, smaller hard drive some of which is already taken up
> with the Windows installer as there is OS DVD's with computer, and much
> longer battery life with WIFI on vs 6 hours.  No ilife - Garageband, iPhoto,
> iMovie, iDVD, iWeb.
>
> If you "Value" price only then I get your point. But you get much less
> hardware and software.
>
>  ChildCare Centre is very lucky to have you help them out! Could they do
> it on their own? What's your time worth $400 maybe? Are you adding on cost
> like Virus protection? Just saying I think price alone does not equate to
> cost of ownership and happiness with product.
>
> Finally this Dell is on sale. Normal price is $1,630 (from website).  So I
> can only assume that the Dell is a good value to if on sale.
>
> Cheers,
> Steve
>
>    On 2010-05-26, at 1:33 PM, Stephen Markan wrote:
>
>  Hmm at least on the Dell I get 3-year support for that price. You left
> out the equivalent AppleCare at $218 which raises the price to $1,217 for
> the lowest end Macbook on the Apple EDU Store.
>
> I don't care which one someone chooses to buy I just like to compare value
> for value...and that is why the ChildCare Centre that I help out buys all
> Dells even though they would prefer Macs...the $400 price gap beats out the
> macbook when budget has a limit...
>
> cheers
> Stephen
>
> On Wed, May 26, 2010 at 12:01 PM, Steve Hellyer <phasetwo at apple.com>wrote:
>
>> MacBook
>>
>>        • 2.26GHz Intel Core 2 Duo
>>        • Mac OS X Snow Leopard (10.6) 32 and 64-bit + Ilife 09 All Media
>> included
>>        • 2GB 1066MHz DDR3 SDRAM - 2x1GB
>>        • 250GB Serial ATA Drive @ 5400 rpm
>>        • SuperDrive 8x (DVD±R DL/DVD±RW/CD-RW) Software built into OS &
>> iLIfe
>>        • NVIDIA GeForce 9400M graphics
>>        • Long-lasting 10-hour battery and MagSafe connector on adaptor
>>
>> $949.00 EDU
>>
>> Latitude E5400 Laptop
>>
>> Fast Track | Intel® Core™ 2 Duo P8400 with VT (2.26GHz, 3M L2 Cache,
>> 1066MHz FSB)
>> Genuine Windows® 7 Professional, 32-bit, no media
>> 2.0GB, DDR2-800 SDRAM, 1 DIMM
>> 160GB Hard Drive, 5400RPM
>> 8X DVD+/-RW w/Roxio and Cyberlink PowerDVD™, no media
>> 3 Year ProSupport for End Users and 3 Year NBD Onsite Service
>>
>> $799
>>
>> So where is the deal? Just seem like you get less for less?
>>
>> Steve
>>
>> On 2010-05-26, at 11:42 AM, Marlon A. Griffith wrote:
>>
>> >
>> http://www1.ca.dell.com/content/topics/segtopic.aspx/days_of_deals?c=ca&cs=cabsdt1&l=en&dgc=SM&cid=44985&lid=1435978
>> > _______________________________________________
>> > MacTUG mailing list
>> > MacTUG at lists.uwaterloo.ca
>> > https://lists.uwaterloo.ca/mailman/listinfo/mactug
>>
>>
>> -------------------------------------------------------
>> Steve Hellyer
>> Pre-Sales Systems Engineer
>> Education Division (Higher Education)
>> Apple Canada Inc.
>> 7495 Birchmount Rd.
>> Markham, Ontario, Canada
>> L3R 5G2
>>
>> PH: (905)513-5647
>> Mailto: phasetwo at apple.com
>>
>> Training Websites
>> http://training.apple.com/
>> http://www.witzapplecertifiedtraining.com/
>>
>> AppleCare Online Support
>> http://www.apple.com/ca/support/
>>
>> AppleCare Technical Phone Support
>> tel:1-800-263-3394  (basic up and running support for individual
>> consumers)
>>
>> AppleCare Enterprise Level Support
>> http://www.apple.com/ca/support/products/macosxserver_sw_supt.html
>>
>> AppleCare Service Locations (Canada)
>> http://www.apple.com/ca/buy/locator/
>>
>>
>>
>>
>> _______________________________________________
>> MacTUG mailing list
>> MacTUG at lists.uwaterloo.ca
>> https://lists.uwaterloo.ca/mailman/listinfo/mactug
>>
>>
> _______________________________________________
> MacTUG mailing list
> MacTUG at lists.uwaterloo.ca
> https://lists.uwaterloo.ca/mailman/listinfo/mactug
>
>
>       -------------------------------------------------------
>
> *Steve Hellyer*
>
> Pre-Sales Systems Engineer
>
> Education Division (Higher Education)
>
> Apple Canada Inc.
>
> 7495 Birchmount Rd.
>
> Markham, Ontario, Canada
>
> L3R 5G2
>
>
> PH: (905)513-5647
>
>   Mailto: phasetwo at apple.com
>
> *Training Websites*
> http://training.apple.com/
> http://www.witzapplecertifiedtraining.com/ <http://training.apple.com/>
> **
>
> *AppleCare Online Support*
> http://www.apple.com/ca/support/
>
> *AppleCare Technical Phone Support*
> tel:1-800-263-3394  (basic up and running support for individual consumers)
>
> *AppleCare Enterprise Level Support*
> http://www.apple.com/ca/support/products/macosxserver_sw_supt.html<http://www.apple.com/ca/support/products/>
> *
> *
> *AppleCare Service Locations (Canada)*
> http://www.apple.ca/buy/locator/
> Select Service Locations from pull down menu
>
>
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