[MacTUG] Data recovery services for Mac-formatted external drive

[Glenn Anderson]

Hi Mike,

Something else to maybe consider trying is taking the actual drive out of the external case and trying it in another case or with a USB to SATA cable.
Sometimes the issue is with the case electronics or such.

- Glenn

On Jan 8, 2024, at 7:40 AM, Mike Patterson <mike.patterson at uwaterloo.ca> wrote:

Thanks Glenn!

--
Mike Patterson - pronouns he/him - Manager, Information Security Operations
Information Security Services, University of Waterloo
You may reach me by networked electronic mail at mike.patterson at uwaterloo.ca<mailto:mike.patterson at uwaterloo.ca>
Alternatively, soc at uwaterloo.ca<mailto:soc at uwaterloo.ca>

From: Glenn Anderson <anderson at uwaterloo.ca>
Date: Friday, January 5, 2024 at 4:00 PM
To: Mike Patterson <mpatters at uwaterloo.ca>
Cc: mactug at lists.uwaterloo.ca <mactug at lists.uwaterloo.ca>
Subject: Re: [MacTUG] Data recovery services for Mac-formatted external drive
They may want to consider trying to do a software recovery first on the drive. Most of them allow you to try them free first and see what they can recover.

I would suggest Disk Drill https://www.cleverfiles.com/ first. But there are others out there.

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On Jan 5, 2024, at 3:51 PM, Mike Patterson <mpatters at uwaterloo.ca> wrote:

Howdy,
Inquiring on behalf of another staff member. They have an external drive that's been acting up, and are wondering where might be a good place to have it diagnosed once we've eliminated "is it their actual Mac that's the issue." I haven't seen the drive yet myself, but the symptoms described make it seem like it's probably the drive, rather than their iMac. Anywhere local-ish that folks know to not suck?

Thanks,

Mike

--
Mike Patterson - pronouns he/him - Manager, Information Security Operations
Information Security Services, University of Waterloo
You may reach me by networked electronic mail at mike.patterson at uwaterloo.ca<mailto:mike.patterson at uwaterloo.ca>
Alternatively, soc at uwaterloo.ca<mailto:soc at uwaterloo.ca>

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