[MacTUG] Resolved: eduroam authentication issues - September 7

[Carol Lu]

Resolved: Users should be able to authenticate when connecting to eduroam again. IST has implemented a targeted mitigation while the vendor provides a software patch to fix a bug in the authentication service.

Questions or concerns? Please contact the IST Service Desk, helpdesk at uwaterloo.ca<mailto:helpdesk at uwaterloo.ca> or ext. 44357.

Recipients of this message: uwweb, isthd, faccus, ist-staff, admin-support, ctsc, ucist, mactug, SSO, Daily Bulletin

Carol Lu
Computing Consultant, Digital Communications
Information Systems & Technology
University of Waterloo

________________________________
From: Carol Lu
Sent: Tuesday, September 7, 2021 1:45 PM
To: UWweb at lists.uwaterloo.ca <UWweb at lists.uwaterloo.ca>; isthd at lists.uwaterloo.ca <isthd at lists.uwaterloo.ca>; faccus at lists.uwaterloo.ca <faccus at lists.uwaterloo.ca>; ist-staff at lists.uwaterloo.ca <ist-staff at lists.uwaterloo.ca>; admin-support at lists.uwaterloo.ca <admin-support at lists.uwaterloo.ca>; ctsc at lists.uwaterloo.ca <ctsc at lists.uwaterloo.ca>; 'UCIST' <ucist at lists.uwaterloo.ca>; mactug at mailman.uwaterloo.ca <mactug at mailman.uwaterloo.ca>; SSO Digital Communications <sso.digital at uwaterloo.ca>; Daily Bulletin <bulletin at uwaterloo.ca>
Subject: eduroam authentication issues - September 7

What is happening? Users may be experiencing authentication issues when connecting to eduroam. IST is investigating.


Questions or concerns? Please contact the IST Service Desk, helpdesk at uwaterloo.ca<mailto:helpdesk at uwaterloo.ca> or ext. 44357.


Recipients of this message: uwweb, isthd, faccus, ist-staff, admin-support, ctsc, ucist, mactug, SSO, Daily Bulletin

Carol Lu
Computing Consultant, Digital Communications
Information Systems & Technology
University of Waterloo
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