[MacTUG] Observation about VPN and Skype for Business

[Marlon Griffith]

Hi Sean,

I will have the user try this and see.

thanks,
Marlon


On 2020-03-18 4:09 p.m., Sean Speers wrote:
> Local (on-campus or vpn) s4b servers use a non-public globalsign root.  That may be your issue.
> 
> 
> Have to install it:
> 
> 
> https://wiki.uwaterloo.ca/display/ISTKB/Fixing+Mac+log+in+issues
> 
> 
> I deploy a pkg that installs them to our managed Macs, if you want the pkg I put it up here: https://arts.uwaterloo.ca/~sean/gs-certs.pkg
> 
> 
> --
> Sean Speers
> Arts Computing Office
> PAS 2081-B
> (519) 888-4567 x33769
> https://uwaterloo.ca/arts-computing/
> 
> 
> ________________________________
> From: MacTUG <mactug-bounces at lists.uwaterloo.ca> on behalf of Marlon Griffith <m3griffi at engmail.uwaterloo.ca>
> Sent: Wednesday, March 18, 2020 3:58 PM
> To: Glenn Anderson; 'mactug at lists.uwaterloo.ca'
> Subject: [MacTUG] Observation about VPN and Skype for Business
> 
> -------- Forwarded Message --------
> Subject: Re: help with Skype for Business
> Date: Wed, 18 Mar 2020 19:54:37 +0000
> From: William Owen <bowen at uwaterloo.ca>
> To: Marlon Griffith <m3griffi at engmail.uwaterloo.ca>, Stephen Carr
> <steve.carr at uwaterloo.ca>
> 
> Hi Marlon,
> 
> I disconnect VPN and then I was able to sign in to  Skype. I'll try to
> get a hold of a colleague to see if it works.
> 
> Bill.
> 
> 
> ________________________________
> From: Marlon Griffith <m3griffi at engmail.uwaterloo.ca>
> Sent: March 18, 2020 14:55
> To: Stephen Carr; William Owen
> Subject: Re: help with Skype for Business
> 
> Hi Bill,
> 
> Actually, my knowledge of skype for business (SfB) is minimal and since
> I am working from home, I can't test it.
> 
> I have gotten a reference for mac users,
> https://wiki.uwaterloo.ca/display/ISTKB/Configure+Skype+for+Business+on+Mac,
> from a mutual IST contact of Steve and myself. The instructions look
> complete from my limited knowledge.
> 
> Before, trying the instructions, a simple question, 'are you using the
> vpn?' I would ensure that that was working correctly,
> https://wiki.uwaterloo.ca/display/ISTKB/Install+the+VPN+client+on+Mac+OS,
> and try SfB first just to verify that it is not the vpn.
> 
> Let us know the results. If it doesn't work then we can get you in-touch
> with the IST guru.
> 
> Hope this helps,
> Marlon
> 
> 
> On 2020-03-18 2:45 p.m., Stephen Carr wrote:
>> Hi Bill,
>> Marlon, Eng. Comp’s Mac guy, has been working on this for himself and other Mac users in Eng. I’ve cc’d him for his advice.
>>
>> From: William Owen <bowen at uwaterloo.ca>
>> Sent: Wednesday, March 18, 2020 2:35 PM
>> To: Stephen Carr <steve.carr at uwaterloo.ca>
>> Subject: help with Skype for Business
>>
>>
>> Hi Steve,
>>
>>
>>
>> I downloaded Skype for Business on my Mac laptop. It worked when I was on campus but at home it won't work. When I try to sign in from home it says "There was a problem verifying the certificate from the server. Check your device's clock settings, or contact your support team".
>>
>>
>>
>> Any suggestions?
>>
>>
>>
>> Thanks.
>>
>> Bill.
>>
> 
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