[MacTUG] Crestron AirMedia (Wireless AV connection) devices not working with Macs

Mike Patterson mpatters at uwaterloo.ca
Thu Oct 4 15:16:26 EDT 2018


Not every Crestron is the same, but my Mojave laptop works with the little guy in the meeting room nearest to me. I have the usual problems I have, one of which is the app wants me to re-give it the IP and use the 4 digit code as a password (relevant) and the other of which is I can never remember which light status on the TV means it's off and which means it's in standby (not relevant).

The app I get sent when I browse to the controller's IP doesn't say anything about OS requirements.

Mike

-- 
Mike Patterson - pronouns he/him - Manager, Information Security Operations
Information Security Services, University of Waterloo
+1 519-888-4567, x47178 / mike.patterson at uwaterloo.ca
Security Operations Centre x41125 / soc at uwaterloo.ca

> On Oct 3, 2018, at 10:38 AM, Donald Duff-McCracken <dsmccrac at uwaterloo.ca> wrote:
> 
> Is anyone having or hearing of issues with macs running Sierra (and greater) using the Airmedia devices?
>  
> We have tried a couple in EV buildings. An ancient El Cap Mac works, the PCs work but Sierra and newer do not! I cannot imagine that this has been an issue for the last few years – surely we would have heard about it.
>  
> It is interesting, when you download the App from Crestron, the Apple download strangely says “Requires OS X 10.5 – 10.8” – seriously??? I am wondering if redirect is getting buggered up?
>  
> ------------------------------------
> Donald Duff-McCracken 
> Technical Services Manager
> Mapping, Analysis & Design
> Faculty of Environment
> University of Waterloo
> (519) 888-4567 x32151
> https://uwaterloo.ca/environment-computing/about/people
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