[MacTUG] UPDATE: WCMS search issues – June 27

[Darren Bondy]

UPDATE: We will be re-implementing the search pop-up function this afternoon starting at 3:00pm. It will be pushed out to the main uwaterloo.ca site first, and will be gradually pushed out to all other WCMS sites afterwards. It may take a couple of hours before all sites have the pop-up search restored.

A third-party script was causing issues with the pop-up search; this issue has now been resolved. If you are still seeing the error message, you may need to clear your browser cache.

Questions or concerns? Please submit to rt-ist-wcms at rt.uwaterloo.ca<mailto:rt-ist-wcms at rt.uwaterloo.ca> or the IST Service Desk, helpdesk at uwaterloo.ca<mailto:helpdesk at uwaterloo.ca>, ext. 44357.

Recipients of this message:  uwweb, isthd, faccus, ist-staff, admin-support, ctsc, ucist, mactug, SSO, FEDS, Bulletin

From: Darren Bondy
Sent: Friday, June 22, 2018 10:01 AM
Subject: UPDATE: WCMS search issues – June 22

UPDATE: We have temporarily disabled the search pop-up function and implemented a workaround solution. This has been pushed out to the main uwaterloo.ca site and is gradually being pushed to all other WCMS sites. It may take a couple hours before all sites are switched over to the workaround.

Recipients of this message:  uwweb, isthd, faccus, ist-staff, admin-support, ctsc, ucist, mactug, SSO, FEDS, Bulletin

From: Darren Bondy
Sent: Friday, June 22, 2018 9:30 AM
Subject: WCMS search issues – June 22

What is happening? The search pop-up within WCMS sites is not working. IST is investigating the issue. In the interim, the search can be accessed directly at https://uwaterloo.ca/search?proxystylesheet=default_frontend&client=default_frontend&site=default_collection. Additional information will be shared when available.

Questions or concerns? Please submit to rt-ist-wcms at rt.uwaterloo.ca<mailto:rt-ist-wcms at rt.uwaterloo.ca> or the IST Service Desk, helpdesk at uwaterloo.ca<mailto:helpdesk at uwaterloo.ca>, ext. 44357.

Recipients of this message:  uwweb, isthd, faccus, ist-staff, admin-support, ctsc, ucist, mactug, SSO, FEDS, Bulletin

Darren Bondy
Information Systems and Technology
(519)888-4567 x49525
University of Waterloo, Waterloo, ON

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