I ran into a problem where I had to FULLY uninstall Office 2016 for Mac. (The person had migrated from another MacBook and the new UW owned MacBook was prompting that Office 2016 was not activated.)
Thought the group may be interested on how to do so, but would also be interested if someone has a simpler fix for the Activate error message than uninstalling and then reinstalling Office 2016?
https://support.office.com/en-us/article/Uninstall-Office-2016-for-Mac-eefa1199-5b58-43af-8a3d-b73dc1a8cae3
To uninstall Office 2016 for Mac, move the applications and user preference files to the Trash. Once you've removed everything, empty the Trash and restart your Mac to complete the process.
You must be signed in as an administrator or provide an administrator name and password to complete these steps.
Remove Office 2016 for Mac applications
1. Open Finder and click Applications.
2. Command [COMMAND] +click to select all of the Office 2016 for Mac applications.
3. Ctrl+click or right-click the applications you selected and click Move to Trash.
[Move the Office apps to the trash]
Remove files from your user Library folder
To remove files from your user Library folder, you'll need to first set the Finder View options.
1. In Finder, press [COMMAND] +Shift+h.
2. On the Finder menu, click View > as List, and then click View > Show View Options.
3. In the View Options dialog box, select Show Library Folder.
[Show library files setting in Finder View options]
4. Switch back to Column view ([COMMAND]+3) and click <YourUserName>Library > Containers and ctrl+click or right-click each of these folders if present, and then click Move to Trash.
* com.microsoft.errorreporting
* com.microsoft.Excel
* com.microsoft.netlib.shipassertprocess
* com.microsoft.Office365ServiceV2
* com.microsoft.Outlook
* com.microsoft.Powerpoint
* com.microsoft.RMS-XPCService
* com.microsoft.Word
* com.microsoft.onenote.mac
5. WARNING: Outlook data will be removed when you move the three folders listed in this step to Trash. You should back up these folders before you delete them.
Switch back to Column view ([COMMAND]+3) and click <YourUserName>Library > Group Containers and ctrl+click or right-click each of these folders if present, and then click Move to Trash.
* UBF8T346G9.ms
* UBF8T346G9.Office
* UBF8T346G9.OfficeOsfWebHost
——
You may need to clean up the Library folders for each account on the computer that has launched any application of Office 2106.
Keith Peck
Computing Consultant, Client Services,
Information Systems and Technology
University of Waterloo, Waterloo, Ontario, Canada, N2L 3G1.
EC2 2020, (519) 888-4567 x.47770
kdpeck at uwaterloo.ca<mailto:kdpeck at uwaterloo.ca>
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