No subject
Mon Oct 29 21:31:58 EDT 2012
<h2 id=3D"head-d503e0e87d4d2c727f039f1e6e9295b0765d3245">Printer Status pro=
blem with Xerox Phaser 8560DX printer</h2>
<span class=3D"anchor" id=3D"line-2"></span><span class=3D"anchor" id=3D"li=
ne-3"></span>
<h3 id=3D"head-29299a1d478761bd55ba6444bf1e731c60853da7">Problem</h3>
<span class=3D"anchor" id=3D"line-4"></span>
<p class=3D"line886">Xerox Phaser 8560DX printer will send a "Printer =
Status" job every time a document is printed. When it's installed from=
Nexus (nxsartsapp) the "Printer Status" job get stuck in the que=
ue.
<span class=3D"anchor" id=3D"line-5"></span></p>
<span class=3D"anchor" id=3D"line-6"></span>
<h3 id=3D"head-1fad537d25f715d35edbe73056368b4e18560193">Solution</h3>
<span class=3D"anchor" id=3D"line-7"></span>
<p class=3D"line886">To fix this problem remove the line starting with *cup=
sCommands from the printer's definition file.
<span class=3D"anchor" id=3D"line-8"></span>The printer definition file is =
located in /etc/cups/ppd/ and it's named after the printer's name with exte=
nsion .ppd
<span class=3D"anchor" id=3D"line-9"></span></p>
<span class=3D"anchor" id=3D"line-10"></span>
<p class=3D"line886">To remove the line: <span class=3D"anchor" id=3D"line-=
11"></span></p>
<ol type=3D"1">
<li>
<p class=3D"line886">Open Terminal by going to Finder Menu/Go/Utilities the=
n double-click Terminal
<span class=3D"anchor" id=3D"line-12"></span></p>
</li><li>
<p class=3D"line886">Remove the line starting with *cupsCommands (line 24) =
from the printer definition file:
<span class=3D"anchor" id=3D"line-13"></span></p>
</li></ol>
<p class=3D"line886">For printer NXSARTSAPP-p_aco_bw: <span class=3D"anchor=
" id=3D"line-14">
</span></p>
<span class=3D"anchor" id=3D"line-15"></span>
<p class=3D"line903"><em>sudo sed -e s/^*cupsCommands.*$// -i .backup /etc/=
cups/ppd/NXSARTSAPP_p_aco_bw.ppd</em>
<span class=3D"anchor" id=3D"line-16"></span></p>
Done <br>
<br>
<br>
<div style=3D"font-family: Times New Roman; color: #000000; font-size: 16px=
">
<hr tabindex=3D"-1">
<div style=3D"direction: ltr;" id=3D"divRpF123286"><font color=3D"#000000" =
face=3D"Tahoma" size=3D"2"><b>From:</b> mactug-bounces at lists.uwaterloo.ca [=
mactug-bounces at lists.uwaterloo.ca] on behalf of Matthew Oliver [m3oliver at uw=
aterloo.ca]<br>
<b>Sent:</b> Monday, January 28, 2013 5:39 PM<br>
<b>To:</b> mactug at mailman.uwaterloo.ca (mactug at mailman.uwaterloo.ca)<br>
<b>Subject:</b> Re: [MacTUG] New Xerox printers and 10.8???!!!???<br>
</font><br>
</div>
<div>
<div>I should add as a bit of a curiosity...</div>
<div>I initially assumed it was any xerox printer that used that driver (qu=
ite a few) including the printers Don mentioned, the 3635MFP's and the 7535=
/45 series as well...</div>
<div>What's interesting is the 3635's work just fine through equitrac... It=
would seem that the drivers expect/allow some sort of bi-directional commu=
nication that fails as soon as equitrac is used to communicate in between t=
he printer and the client. I guess
the 3635s aren't sophisticated enough for this and therefore they work fin=
e.</div>
<div>Don if you setup your printers through the windows sharing tab they wo=
rk fine but they tend to require the user to re-authenticate every time the=
y want to print which is super annoying.</div>
<div>It's only LDP printing that causes those "Printer Status" jo=
bs to appear.</div>
<div>I was hoping IPP printing would fix this but the IPP implementation is=
super broken in OS X it seems (at least authenticated IPP printing)</div>
<div><br>
</div>
<div>I'm still playing with this to find a better solution as time allows.<=
/div>
<div><br>
</div>
<div><br>
</div>
<div>-Matt</div>
<div><br>
On 2013-01-28, at 5:21 PM, "Matthew Oliver" <<a href=3D"mailto=
:m3oliver at uwaterloo.ca" target=3D"_blank">m3oliver at uwaterloo.ca</a>> wro=
te:<br>
<br>
</div>
<blockquote type=3D"cite">
<div>
<div>Hi Don,</div>
<div><br>
</div>
<div>Same thing happens for me, it's to do with printing through an equitra=
c queue, they work fine (for me) until you bring equitrac into the picture.=
</div>
<div>So far xerox support has been less than helpful with this issue.</div>
<div><br>
</div>
<div><br>
<div>----------------------------------</div>
Matthew Oliver
<div>Manager, Architecture Computing & Media</div>
<div>School of Architecture</div>
<div>University of Waterloo</div>
<div>Phone: 519-888-4567 X 27651</div>
<div>Mobile: 519-589-1556</div>
<div>----------------------------------</div>
</div>
<div><br>
On 2013-01-28, at 5:13 PM, "Glenn Anderson" <<a href=3D"mailto=
:anderson at uwaterloo.ca" target=3D"_blank">anderson at uwaterloo.ca</a>> wro=
te:<br>
<br>
</div>
<blockquote type=3D"cite">
<div>I have been using Mountain Lion with the new xerox printers and have h=
ad no issues.
<div><br>
</div>
<div>Do you have the latest driver? I know there was a problem with an olde=
r version of the driver, which didn't support accounting, but that has been=
fixed in the latest driver I am told.</div>
<div><br>
</div>
<div><br>
</div>
<div><br>
<div>
<div>On 2013-01-28, at 4:49 PM, Donald Duff-McCracken <<a href=3D"mailto=
:dsmccrac at uwaterloo.ca" target=3D"_blank">dsmccrac at uwaterloo.ca</a>></di=
v>
<div> wrote:</div>
<br class=3D"Apple-interchange-newline">
<blockquote type=3D"cite"><span style=3D"font-family:Calibri,sans-serif; fo=
nt-size:14px; font-style:normal; font-variant:normal; font-weight:normal; l=
etter-spacing:normal; line-height:normal; orphans:2; text-indent:0px; text-=
transform:none; white-space:normal; widows:2; word-spacing:0px; display:inl=
ine!important; float:none">Has
anyone had trouble with the new xerox printers (e.g. 5335 and 5745) and Mo=
untain Lion.</span></blockquote>
</div>
<br>
</div>
</div>
</blockquote>
<blockquote type=3D"cite">
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div>
</blockquote>
</div>
</blockquote>
<blockquote type=3D"cite">
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</blockquote>
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