No subject
Wed Oct 10 17:24:59 EDT 2012
te the install.
Keith Peck
Client Services, Information Systems and Technology
University of Waterloo, Waterloo, Ontario, Canada, N2L 3G1.
MC 2020, (519) 888-4567 x.37770
kdpeck at uwaterloo.ca<mailto:kdpeck at uwaterloo.ca>
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<p class=3D"MsoNormal">Hi,<o:p></o:p></p>
<p class=3D"MsoNormal">When trying to get connected to a client running Mou=
ntain Lion via Bomgar a client will see a pop-up that the Bomgar installer =
software is not signed and as a result will not be run.<o:p></o:p></p>
<p class=3D"MsoNormal"><o:p> </o:p></p>
<p class=3D"MsoNormal">The solution is to open the downloads folder in Find=
er, then press and hold the control button while clicking on the Bomgar ins=
taller and choosing to open.<o:p></o:p></p>
<p class=3D"MsoNormal"><o:p> </o:p></p>
<p class=3D"MsoNormal">From that point the client will see the standard war=
ning messages to complete the install.<o:p></o:p></p>
<p class=3D"MsoNormal"><o:p> </o:p></p>
<p class=3D"MsoNormal"><span lang=3D"EN-CA">Keith Peck<o:p></o:p></span></p=
>
<p class=3D"MsoNormal"><span lang=3D"EN-CA">Client Services, Information Sy=
stems and Technology<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span lang=3D"EN-CA">University of Waterloo, Waterlo=
o, Ontario, Canada, N2L 3G1.<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span lang=3D"EN-CA">MC 2020, (519) 888-4567 x.37770=
<o:p></o:p></span></p>
<p class=3D"MsoNormal"><a href=3D"mailto:kdpeck at uwaterloo.ca"><span lang=3D=
"EN-CA" style=3D"color:blue">kdpeck at uwaterloo.ca</span></a><span lang=3D"EN=
-CA"><o:p></o:p></span></p>
<p class=3D"MsoNormal"><o:p> </o:p></p>
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