[MacTUG] ipod touch mail - connect ( exchange ) email account doesn't sync up with iMac

[Trevor Bain]

I haven't upgraded my iPod to iOS 4 (but the logs on the server indicate that quite a number of folks have).

There are a couple of things I don't quite understand from your email:

"ipod touch mail - connect ( exchange ) email account	doesn't sync up with iMac"
Are you/they syncing the iPod with the iMac (using 3rd party software) or directly with the server (using Exchange ActiveSync)? My iPod syncs with the server directly with no problem.

If manually configuring the account on the iPod works, I'm not sure why the next sync would remove that configuration from the iPod (unless you're using a third party sync tool).

Trevor

--
Trevor Bain, IST
University of Waterloo
519-888-4567 x33738
etbain at uwaterloo.ca
--




-----Original Message-----
From: mactug-bounces at lists.uwaterloo.ca [mailto:mactug-bounces at lists.uwaterloo.ca] On Behalf Of Glenn Anderson
Sent: Wednesday, July 14, 2010 9:17 AM
To: MacTUG
Subject: [MacTUG] ipod touch mail - connect ( exchange ) email account doesn't sync up with iMac

I have a user who has an iMac with three email accounts ( google, faculty and connect ). 
They purchased an ipod touch, and set things to sync up with their iMac ( including their email ).
Both the google and faculty email accounts sync up fine, but their connect ( exchange ) email account will not sync up.

I reset their ipod back to factory default, upgraded it to OS 4, but still it won't pick up the connect email account. 
The connect email account is the first email account in their email.

Any ideas of why this isn't working? 

I can manually setup connect, and it will work, but I am afraid the next sync would likely remove it from the ipod.


Glenn Anderson
IST, University of Waterloo
anderson at uwaterloo.ca
519-888-4567 x33327




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