[MacTUG] Microsoft Teams – Clearing the Teams Client Cache – UVM Knowledge Base

[Marlon A Griffith]

Something was driving me nuts in Teams and this was the only article 
that helped.

"""
If you’re experiencing issues with your Microsoft Teams client, clearing 
the cache may help.
Using Linux?

Microsoft Teams is available on Linux operating systems, but the cache 
clear procedure will vary widely. Try searching for “Teams clear cache” 
along with your OS distribution.

macOS: Clear Teams Cache

     Fully close Microsoft Teams.
         Right click the Microsoft Teams icon in your dock, then click Quit.
     Open Finder, then click Go and select Go to Folder…
     Copy and paste the following into the Go to Folder box, then click Go:

     ~/Library/Application Support/Microsoft

     Right click the Teams folder, then click Move to Trash.
     Using Spotlight Search (accessed by clicking the magnifying glass 
on the macOS menu bar), enter “Keychain” and select Keychain Access.

     Searching for Microsoft Teams keys in keychainWithin Keychain, 
search for “Microsoft Teams” to find the Microsoft Teams Identities 
Cache entry.  Right (two finger) click this item and select the delete 
option, then close the Keychain Access app.
     Relaunch Microsoft Teams. You should now be prompted to sign back 
into Teams. Please see the instructions at the start of this article.

Windows: Clear Teams Cache

     Fully close Microsoft Teams and Outlook.
         Right click the Teams icon in your icon tray in the bottom 
right corner of your screen, then click Quit.
         In Outlook, select the File menu and choose Exit.
     While holding the Windows () key, press R to open Windows Run, then 
copy and paste the following into the box and click OK:

     %appdata%\Microsoft

     Find the Teams folder, then right click it and select Delete.
     Relaunch Microsoft Teams. You should now be prompted to sign back 
into Teams. Please see the instructions at the start of this article.

https://www.uvm.edu/it/kb/article/clearing-teams-cache/
"""