[MacTUG] OS X email images not loading

[Glenn Anderson]

I have a few clients who were finding that their OS X email messages aren’t show images but instead a [cid:34BABC94-E37B-409B-95B6-FA07114D398A]  and a message at the top of the message "Your network preferences prevent content from loading privately" and an option to "load content directly”

This is caused by the person having turned on Apple’s new to OS X 12.x email privacy as seen below:

[cid:9FDE2E70-4F73-4898-A64E-6BD7E2B92689]

To fix this they need to uncheck the Protect Mail Activity option, I think they can continue to choose to Hide their IP as seen below.

[cid:527C3E2D-1F1B-49C3-8F2A-2859E3B8D906]

After disabling these settings the user will still likely still have to load the images for the already existing email messages.

————————

As to how the privacy setting gets turned on, it sounds like during the process of updating to OS X 12.1 one of the options/questions asked is do you want to turn on the new email privacy feature. As my Macs are at 12.1

Here is what the Daily Bulletin looks like when this happens.

[cid:D60B82B2-9F33-4B71-8309-1139089D0B9D]
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