[MacTUG] Resolved: eduroam authentication issues - September 4

[Carol Lu]

What is happening? At approximately 2:50 p.m. today, users began receiving authentication errors and were unable to connect to the eduroam wireless network. IST investigated and found a software bug caused some configuration entries to be overwritten with errant data. The configuration was corrected and eduroam was confirmed to be working again at 4:15 p.m.


Questions or concerns? Please contact the IST Service Desk, helpdesk at uwaterloo.ca<mailto:helpdesk at uwaterloo.ca> or ext. 44357.


Recipients of this message: uwweb, isthd, faccus, ist-staff, admin-support, ctsc, ucist, mactug, MSC, SSO, Daily Bulletin


Carol Lu
Computing Consultant, Digital Communications
Information Systems & Technology
University of Waterloo
519-888-4567 ext. 40280

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