[MacTUG] RESCHEDULED: WatIAM unavailable March 9-13 for system upgrade

[Darren Bondy]

What is happening? The replacement of the identity management system known as WatIAM will be rescheduled. The revised timeline for this work will be confirmed by Friday, March 2.

The initial schedule for the identity management system replacement was based on an aggressive risk-mitigation driven timeline. Rescheduling this work will allow the project team to better balance the risk of the old system with delivering quality in the new system.

Questions or concerns? Please contact the IST Service Desk, helpdesk at uwaterloo.ca<mailto:helpdesk at uwaterloo.ca> or ext. 44357.

Recipients of this message: ist-staff, isthd, admin-support, faccus, ctsc, ucist, mactug

Darren Bondy
Information Systems and Technology
(519)888-4567 x49525
University of Waterloo, Waterloo, ON

From: Darren Bondy
Sent: Monday, February 05, 2018 8:53 AM

Subject: WatIAM unavailable March 9-13 for system upgrade

What is happening? The identity management system known as WatIAM will be replaced. This foundational work is part of a multi-year program to update campus identity and access management services.

When is it happening? Starting Friday, March 9 at 4:30 p.m. until Tuesday, March 13 at 8:00 a.m.

What is the impact? The WatIAM system will be down and unavailable to clients during the upgrade process. Note: Authentication services will remain available.

After the upgrade: While most end-users will not see a significant change, the introduction of SailPoint IIQ technology will bring considerable changes for WatIAM administrators.

Training required: WatIAM administrators will be required to complete training for the updated system. An email with training course registration details will be sent directly to administrators on file. If you or a member or your team does not receive an email, but feel they should have WatIAM administrator access, please contact Peggy Day, peggy.day at uwaterloo.ca<mailto:peggy.day at uwaterloo.ca>.

Questions or concerns? Please contact the IST Service Desk, helpdesk at uwaterloo.ca<mailto:helpdesk at uwaterloo.ca> or ext. 44357.

Recipients of this message: ist-staff, isthd, admin-support, faccus, ctsc, ucist, mactug

Darren Bondy
Information Systems and Technology
(519)888-4567 x49525
University of Waterloo, Waterloo, ON

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