[MacTUG] Word 2016 print dialog not coming up, OS X 10.13 high sierra

[Herbert Balagtas]

Hi Glen,

Did you ever find a solution for this issue? I have a user on Sierra having similar issues, updated OS and no updates available for Word ver 16.9.1 (180125).
I can print from Excel, however I can’t save a document as PDF and also can’t print from Word, I’m also trying it on a separate admin account than the user.

--

Herbert
From: <mactug-bounces at lists.uwaterloo.ca> on behalf of Dani Roloson <daroloso at uwaterloo.ca>
Date: Monday, January 29, 2018 at 10:50 AM
To: Mike Patterson <mike.patterson at uwaterloo.ca>, Glenn Anderson <glenn.anderson at uwaterloo.ca>
Cc: "mactug at lists.uwaterloo.ca" <MacTUG at lists.uwaterloo.ca>
Subject: Re: [MacTUG] Word 2016 print dialog not coming up, OS X 10.13 high sierra


No problems here. Try a new account on the same machine.


10.13.3 17D47 Jan 23/2018
Word  January 26, 2018 16.9.1 (Build 18012504)


From: mactug-bounces at lists.uwaterloo.ca <mactug-bounces at lists.uwaterloo.ca> on behalf of Mike Patterson <mpatterson at uwaterloo.ca>
Sent: January 29, 2018 10:37
To: Glenn Anderson
Cc: mactug at lists.uwaterloo.ca
Subject: Re: [MacTUG] Word 2016 print dialog not coming up, OS X 10.13 high sierra

I've had it happen with Word, I wound up printing from Pages. 10.13.3, latest Office 2016. I don't often print so I didn't try Excel/PPT/etc.

Mike

--
Mike Patterson - Manager, Information Security Operations
Information Security Services, University of Waterloo
+1 519-888-4567, x47178 / mike.patterson at uwaterloo.ca
Security Operations Centre x41125 / soc at uwaterloo.ca

> On Jan 29, 2018, at 10:18 AM, Glenn Anderson <anderson at uwaterloo.ca> wrote:
>
> Hi,
>
> I have a user who can’t print from Word as Word’s print dialog doesn’t open/come up. Doing a File Print or Cmd P won’t bring up the print dialog.
>
> The OS, Word are all up to date, the printer system has been reset, new print drivers loaded and so forth. Word preferences reset.
>
> Printing works fine from other apps, including other Office apps, it is just Word that is the problem.
>
> Has anyone encountered such a problem?
>
> Thanks,
>
> Glenn
>
> _______________________________________________
> MacTUG mailing list
> MacTUG at lists.uwaterloo.ca
> https://lists.uwaterloo.ca/mailman/listinfo/mactug


_______________________________________________
MacTUG mailing list
MacTUG at lists.uwaterloo.ca
https://lists.uwaterloo.ca/mailman/listinfo/mactug
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.uwaterloo.ca/pipermail/mactug/attachments/20180206/0083b19f/attachment.html>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image002.png
Type: image/png
Size: 595 bytes
Desc: image002.png
URL: <http://lists.uwaterloo.ca/pipermail/mactug/attachments/20180206/0083b19f/attachment.png>