[MacTUG] WatIAM unavailable March 9-13 for system upgrade

[Darren Bondy]

What is happening? The identity management system known as WatIAM will be replaced. This foundational work is part of a multi-year program to update campus identity and access management services.

When is it happening? Starting Friday, March 9 at 4:30 p.m. until Tuesday, March 13 at 8:00 a.m.

What is the impact? The WatIAM system will be down and unavailable to clients during the upgrade process. Note: Authentication services will remain available.

After the upgrade: While most end-users will not see a significant change, the introduction of SailPoint IIQ technology will bring considerable changes for WatIAM administrators.

Training required: WatIAM administrators will be required to complete training for the updated system. An email with training course registration details will be sent directly to administrators on file. If you or a member or your team does not receive an email, but feel they should have WatIAM administrator access, please contact Peggy Day, peggy.day at uwaterloo.ca<mailto:peggy.day at uwaterloo.ca>.

Questions or concerns? Please contact the IST Service Desk, helpdesk at uwaterloo.ca<mailto:helpdesk at uwaterloo.ca> or ext. 44357.

Recipients of this message: ist-staff, isthd, admin-support, faccus, ctsc, ucist, mactug

Darren Bondy
Information Systems and Technology
(519)888-4567 x49525
University of Waterloo, Waterloo, ON

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