[MacTUG] RESOLVED: WCMS sites intermittently unavailable – August 24

[Darren Bondy]

RESOLVED: This issue has been identified and WCMS sites are now generally available. Thank you for your patience. We are running cache clears against all sites to ensure proper loading. If you have a site that is continuing to have issues, please run a manual cache clear and check your site before submitting an RT.

Questions or concerns? Please submit to rt-ist-wcms at rt.uwaterloo.ca<mailto:rt-ist-wcms at rt.uwaterloo.ca> or the IST Service Desk, helpdesk at uwaterloo.ca<mailto:helpdesk at uwaterloo.ca>, ext. 44357.

Recipients of this message:  uwweb, isthd, faccus, ist-staff, admin-support, ctsc, ucist, mactug, MSC, SSO, Bulletin

Darren Bondy
Information Systems and Technology
(519)888-4567 x49525
University of Waterloo, Waterloo, ON

From: Darren Bondy
Sent: Wednesday, August 24, 2016 11:10 AM
To: 'UWweb at lists.uwaterloo.ca' <UWweb at lists.uwaterloo.ca>; 'isthd at lists.uwaterloo.ca' <isthd at lists.uwaterloo.ca>; 'ist-staff at lists.uwaterloo.ca' <ist-staff at lists.uwaterloo.ca>; 'faccus at lists.uwaterloo.ca' <faccus at lists.uwaterloo.ca>; 'admin-support at lists.uwaterloo.ca' <admin-support at lists.uwaterloo.ca>; 'ctsc at lists.uwaterloo.ca' <ctsc at lists.uwaterloo.ca>; 'ucist at lists.uwaterloo.ca' <ucist at lists.uwaterloo.ca>; 'mactug at lists.uwaterloo.ca' <mactug at lists.uwaterloo.ca>; Elizabeth Mary Rogers <em2rogers at uwaterloo.ca>; Kayla Snyder <kayla.snyder at uwaterloo.ca>; Daily Bulletin <bulletin at uwaterloo.ca>
Subject: WCMS sites intermittently unavailable – August 24

What is happening? WCMS sites are intermittently unavailable.

What is the impact? Sites may not be visible to site visitors, and/or content maintainers may not be able to log in to or edit site content.

IST is investigating the issue.

Questions or concerns? Please submit to rt-ist-wcms at rt.uwaterloo.ca<mailto:rt-ist-wcms at rt.uwaterloo.ca> or the IST Service Desk, helpdesk at uwaterloo.ca<mailto:helpdesk at uwaterloo.ca>, ext. 44357.

Recipients of this message:  uwweb, isthd, faccus, ist-staff, admin-support, ctsc, ucist, mactug, MSC, SSO, Bulletin

Darren Bondy
Information Systems and Technology
(519)888-4567 x49525
University of Waterloo, Waterloo, ON

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