No subject


Mon Oct 29 21:31:58 EDT 2012


<h2 id=3D"head-d503e0e87d4d2c727f039f1e6e9295b0765d3245">Printer Status pro=
blem with Xerox Phaser 8560DX printer</h2>
<span class=3D"anchor" id=3D"line-2"></span><span class=3D"anchor" id=3D"li=
ne-3"></span>
<h3 id=3D"head-29299a1d478761bd55ba6444bf1e731c60853da7">Problem</h3>
<span class=3D"anchor" id=3D"line-4"></span>
<div style=3D"margin-top: 0px; margin-bottom: 0px; ">Xerox Phaser 8560DX pr=
inter will send a &quot;Printer Status&quot; job every time a document is p=
rinted. When it's installed from Nexus (nxsartsapp) the &quot;Printer Statu=
s&quot; job get stuck in the queue.<span class=3D"anchor" id=3D"line-5"></s=
pan></div>
<span class=3D"anchor" id=3D"line-6"></span>
<h3 id=3D"head-1fad537d25f715d35edbe73056368b4e18560193">Solution</h3>
<span class=3D"anchor" id=3D"line-7"></span>
<div style=3D"margin-top: 0px; margin-bottom: 0px; ">To fix this problem re=
move the line starting with *cupsCommands from the printer's definition fil=
e.<span class=3D"Apple-converted-space">&nbsp;</span><span class=3D"anchor"=
 id=3D"line-8"></span>The printer definition
 file is located in /etc/cups/ppd/ and it's named after the printer's name =
with extension .ppd<span class=3D"anchor" id=3D"line-9"></span></div>
<span class=3D"anchor" id=3D"line-10"></span>
<div style=3D"margin-top: 0px; margin-bottom: 0px; ">To remove the line:<sp=
an class=3D"anchor" id=3D"line-11"></span></div>
<ol type=3D"1">
<li>
<div style=3D"margin-top: 0px; margin-bottom: 0px; ">Open Terminal by going=
 to Finder Menu/Go/Utilities then double-click Terminal<span class=3D"ancho=
r" id=3D"line-12"></span></div>
</li><li>
<div style=3D"margin-top: 0px; margin-bottom: 0px; ">Remove the line starti=
ng with *cupsCommands (line 24) from the printer definition file:<span clas=
s=3D"anchor" id=3D"line-13"></span></div>
</li></ol>
<div style=3D"margin-top: 0px; margin-bottom: 0px; ">For printer NXSARTSAPP=
-p_aco_bw:<span class=3D"anchor" id=3D"line-14"></span></div>
<span class=3D"anchor" id=3D"line-15"></span>
<div style=3D"margin-top: 0px; margin-bottom: 0px; "><em>sudo sed -e s/^*cu=
psCommands.*$// -i .backup /etc/cups/ppd/NXSARTSAPP_p_aco_bw.ppd</em><span =
class=3D"anchor" id=3D"line-16"></span></div>
Done<span class=3D"Apple-converted-space">&nbsp;</span><br>
<br>
<br>
<div style=3D"font-family: 'Times New Roman'; font-size: 16px; ">
<hr tabindex=3D"-1">
<div id=3D"divRpF123286" style=3D"direction: ltr; "><font face=3D"Tahoma" s=
ize=3D"2"><b>From:</b><span class=3D"Apple-converted-space">&nbsp;</span><a=
 href=3D"mailto:mactug-bounces at lists.uwaterloo.ca">mactug-bounces at lists.uwa=
terloo.ca</a><span class=3D"Apple-converted-space">&nbsp;</span>[<a href=3D=
"mailto:mactug-bounces at lists.uwaterloo.ca">mactug-bounces at lists.uwaterloo.c=
a</a>]
 on behalf of Matthew Oliver [<a href=3D"mailto:m3oliver at uwaterloo.ca">m3ol=
iver at uwaterloo.ca</a>]<br>
<b>Sent:</b><span class=3D"Apple-converted-space">&nbsp;</span>Monday, Janu=
ary 28, 2013 5:39 PM<br>
<b>To:</b><span class=3D"Apple-converted-space">&nbsp;</span><a href=3D"mai=
lto:mactug at mailman.uwaterloo.ca">mactug at mailman.uwaterloo.ca</a><span class=
=3D"Apple-converted-space">&nbsp;</span>(<a href=3D"mailto:mactug at mailman.u=
waterloo.ca">mactug at mailman.uwaterloo.ca</a>)<br>
<b>Subject:</b><span class=3D"Apple-converted-space">&nbsp;</span>Re: [MacT=
UG] New Xerox printers and 10.8???!!!???<br>
</font><br>
</div>
<div>
<div>I should add as a bit of a curiosity...</div>
<div>I initially assumed it was any xerox printer that used that driver (qu=
ite a few) including the printers Don mentioned, the 3635MFP's and the 7535=
/45 series as well...</div>
<div>What's interesting is the 3635's work just fine through equitrac... It=
 would seem that the drivers expect/allow some sort of bi-directional commu=
nication that fails as soon as equitrac is used to communicate in between t=
he printer and the client. I guess
 the 3635s aren't sophisticated enough for this and therefore they work fin=
e.</div>
<div>Don if you setup your printers through the windows sharing tab they wo=
rk fine but they tend to require the user to re-authenticate every time the=
y want to print which is super annoying.</div>
<div>It's only LDP printing that causes those &quot;Printer Status&quot; jo=
bs to appear.</div>
<div>I was hoping IPP printing would fix this but the IPP implementation is=
 super broken in OS X it seems (at least authenticated IPP printing)</div>
<div><br>
</div>
<div>I'm still playing with this to find a better solution as time allows.<=
/div>
<div><br>
</div>
<div><br>
</div>
<div>-Matt</div>
<div><br>
On 2013-01-28, at 5:21 PM, &quot;Matthew Oliver&quot; &lt;<a href=3D"mailto=
:m3oliver at uwaterloo.ca" target=3D"_blank">m3oliver at uwaterloo.ca</a>&gt; wro=
te:<br>
<br>
</div>
<blockquote type=3D"cite">
<div>Hi Don,</div>
<div><br>
</div>
<div>Same thing happens for me, it's to do with printing through an equitra=
c queue, they work fine (for me) until you bring equitrac into the picture.=
</div>
<div>So far xerox support has been less than helpful with this issue.</div>
<div><br>
</div>
<div><br>
<div>----------------------------------</div>
Matthew Oliver
<div>Manager, Architecture Computing &amp; Media</div>
<div>School of Architecture</div>
<div>University of Waterloo</div>
<div>Phone: &nbsp;519-888-4567 X 27651</div>
<div>Mobile: 519-589-1556</div>
<div>----------------------------------</div>
</div>
<div><br>
On 2013-01-28, at 5:13 PM, &quot;Glenn Anderson&quot; &lt;<a href=3D"mailto=
:anderson at uwaterloo.ca" target=3D"_blank">anderson at uwaterloo.ca</a>&gt; wro=
te:<br>
<br>
</div>
<blockquote type=3D"cite">I have been using Mountain Lion with the new xero=
x printers and have had no issues.
<div><br>
</div>
<div>Do you have the latest driver? I know there was a problem with an olde=
r version of the driver, which didn't support accounting, but that has been=
 fixed in the latest driver I am told.</div>
<div><br>
</div>
<div><br>
</div>
<div><br>
<div>
<div>On 2013-01-28, at 4:49 PM, Donald Duff-McCracken &lt;<a href=3D"mailto=
:dsmccrac at uwaterloo.ca" target=3D"_blank">dsmccrac at uwaterloo.ca</a>&gt;</di=
v>
<div>&nbsp;wrote:</div>
<br class=3D"Apple-interchange-newline">
<blockquote type=3D"cite"><span style=3D"font-family: Calibri, sans-serif; =
font-size: 14px; font-style: normal; font-variant: normal; font-weight: nor=
mal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: =
0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0p=
x; display: inline !important; float: none; ">Has
 anyone had trouble with the new xerox printers (e.g. 5335 and 5745) and Mo=
untain Lion.</span></blockquote>
</div>
<br>
</div>
</blockquote>
<blockquote type=3D"cite"><span>___________________________________________=
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=3D"_blank">https://lists.uwaterloo.ca/mailman/listinfo/mactug</a></span></=
blockquote>
</blockquote>
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blockquote>
</div>
</div>
</div>
</div>
</blockquote>
</div>
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