[MacTUG] running the Bomgar client on Mountain Lion MAC OS

[Dani Roloson]

Usually you right-click on the package and select Open which will then give you the option of running it that you
don't get by double-clicking.

Dani
MFCF
(My favourite non-trust is the Firefox add-on pdf.js that is from Mozilla Labs. Doh!!)
________________________________
From: mactug-bounces at lists.uwaterloo.ca [mactug-bounces at lists.uwaterloo.ca] on behalf of Keith Peck [kdpeck at uwaterloo.ca]
Sent: October 24, 2012 16:32
To: (isthd at lists.uwaterloo.ca); MacTUG (mactug at mailman.uwaterloo.ca)
Subject: [MacTUG] running the Bomgar client on Mountain Lion MAC OS

Hi,
When trying to get connected to a client running Mountain Lion via Bomgar a client will see a pop-up that the Bomgar installer software is not signed and as a result will not be run.

The solution is to open the downloads folder in Finder, then press and hold the control button while clicking on the Bomgar installer and choosing to open.