[MacTUG] MS Remote Desktop Connection license expiry?

[Stephen Markan]

Did you try using appzapper to see if that cleans things up?

http://www.appzapper.com/

On Mon, Mar 16, 2009 at 10:30 AM, Marlon A. Griffith <
m3griffi at engmail.uwaterloo.ca> wrote:

> Hi Stephen,
>
> An results update.
>
> Thanks for the great info. I tried it and it still doesn't work because
> there is a hidden file somewhere that uninstalling from the normal locations
> doesn't get. I know that is the case because the installer still thinks my
> install is an upgrade.
>
> Here are the folders that I checked:
>
> - /Library/Application Support
> - /Library/Preferences
>
> - admin_user/Library/Application Support
> - admin_user/Library/Preferences
> - admin_user/Documents/RDConnections
>
> - admin_user/Library/Application Support
> - admin_user/Library/Preferences
> - admin_user/Documents/RDConnections
>
> - /Users/shared/Microsoft
>
> At moments like this, I really do feel MS products are viral!
>
> Marlon
>
>
> Stephen Markan wrote:
> > Seems you have to fully uninstall and then delete the file I
> suggested....
> >
> > http://kb.wisc.edu/helpdesk/page.php?id=4913
> >
> > WAF - Fixing Connection Problems
> >
> > This document explains how to resolve problems connecting to the WAF from
> > Windows or Mac OS X.
> >
> > WAF Connection Problems
> >
> > Windows or Mac users may experience problems connecting to the WAF if the
> > Terminal Server Client Access License (CAL) of the Remote Desktop Client
> > becomes corrupted.
> >
> > Possible error messages
> >
> > The remote session was disconnected because the local computer's client
> > access license could not be upgraded or renewed. Please contact the
> server
> > administrator.
> > The remote computer disconnected the session because of an error in the
> > licensing protocol. Please try connecting to the remote computer again or
> > contact your server administrator.
> > The remote session was disconnected because there were network problems
> > during the licensing protocol. Please try connecting to the remote
> computer
> > again.
> > A licensing error occurred while the client was attempting to connect.
> > (Licensing timed out.) Please try connecting to the remote computer
> again.
> > The remote session was disconnected because there are no Terminal Server
> > client access licenses available for this computer. Please contact the
> > server administrator.
> > The remote session was disconnected because there are no Terminal Server
> > License Servers available to provide a license. Please contact the server
> > administrator.
> > Because of a security error, the client could not connect to the terminal
> > server. After making sure that you are logged on to the network, try
> > connecting to the server again.
> > Windows Instructions
> >
> > Open the Windows Registry Editor by entering the command regedit32.exe in
> > the Run command box under the Start Menu.
> > Navigate to the Registry Key
> > HKEY_LOCAL_MACHINE\Software\Microsoft\MSLicensing
> > Delete the MSLicensing key and its subkeys.
> > Reboot the computer.
> > Mac Instructions
> >
> > Uninstall the Microsoft Remote Desktop Connection client completely.
> > Reboot the computer.
> > Remove the Terminal Server license by deleting the contents of the
> > /Users/Shared/Microsoft/RDC Crucial Server Information/RDC GLOBAL DATA
> > directory.
> > Reboot the computer.
> > Re-install the Remote Desktop Connection client.
> >
> > On Wed, Mar 11, 2009 at 3:01 PM, Marlon A. Griffith <
> > m3griffi at engmail.uwaterloo.ca> wrote:
> >
> >> Outcomes thus far:
> >>
> >> Stephen - unfortunately, it did not work
> >>
> >> Dani- thanks for the reference; I had found another open source client
> as
> >> well... CoRD, http://cord.sourceforge.net/
> >>
> >> Marko - unfortunately, that is the program the students are having
> problems
> >> with.
> >>
> >> Marlon
> >>
> >>
> >> Stephen Markan wrote:
> >>> I think I fixed it was by deleting the following information:
> >>>
> >>>  MacHD/Users/Shared/Microsoft/RDC Crucial Server Information/
> >>>
> >>>
> >>> I don't have my Mac here so I can't confirm that this was the correct
> >> path
> >>> On Wed, Mar 11, 2009 at 10:16 AM, Marlon A. Griffith <
> >>> m3griffi at engmail.uwaterloo.ca> wrote:
> >>>
> >>>> Hello all,
> >>>>
> >>>> The mac MS RDC client is free. However, after a certain period, users
> >> get a
> >>>> message saying that their license has expired. Engineering's server
> >> license
> >>>> is a site license, and thus fine. On the windows side, this happens
> >> after
> >>>> 120 days. However, there is a registry key that you must reset to get
> >> the
> >>>> client connecting to the terminal server again.
> >>>>
> >>>> On the mac side, I suspect there is a plist file buried in the system
> >>>> somewhere that holds this information. I could not find it. If anyone
> >> has
> >>>> solved this situation, how?
> >>>>
> >>>>
> >>>> tia,
> >>>> Marlon, x38146
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