[Faccus] Virtual Desktop Infrastructure (VDI) and license server restart – November 18

Natasha Jennings njennings at uwaterloo.ca
Wed Nov 15 14:08:47 EST 2017


What is happening? Virtual Desktop Infrastructure (VDI) and license servers will be restarted to apply updates. Servers include: licsrv1, licsrv2, vdisrv1 – 6, vdishsrv13-14

When is this happening? Saturday, November 18 from 10:00 a.m. to noon.

What is the impact? Users’ private VDIs, SPSS, SAS, Quest 3 and Housing Apps VDI environments will be unavailable during the maintenance window. Users of MATLAB, Comsol Multiphysics, and ArcGIS will not be able to start new instances of the software while the license server is rebooting. Existing sessions should continue to work, but could terminate unexpectedly in the case of an extended outage. Work should be saved frequently to avoid data loss.

Additional resources:

  *   VDI: https://uwaterloo.ca/information-systems-technology/services/virtual-desktop-infrastructure-vdi
  *   Licensed servers: https://uwaterloo.ca/information-systems-technology/services/scientific-computing-software-support

Questions or concerns? Please contact the IST Service Desk, helpdesk at uwaterloo.ca<mailto:helpdesk at uwaterloo.ca>, ext. 44357.

Recipients of this message: isthd, ist-staff, faccus, ctsc, ucist


Natasha Jennings
Communications Officer
Information Systems & Technology (IST)
University of Waterloo
519-888-4567 ext. 47951


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