[Faccus] REMINDER: ADFS server SSL certificate renewal – November 14

Darren Bondy darren.bondy at uwaterloo.ca
Mon Nov 13 09:08:13 EST 2017


REMINDER: The SSL certificate will be renewed on Active Directory Federation Services (ADFS) server tomorrow morning from 7:00 to 8:30 a.m.

What is the impact? During the maintenance window, users may be unable to login to the Office 365 portal on both the edu.uwaterloo.ca and uwaterloo.ca tenants and may be unable to access OneDrive and other apps in both tenants. It is recommended that users who experience these issues try logging in again or every 10 minutes. Users who have already authenticated should be able to maintain their current session without interruption.

Important information: Other systems that use ADFS for authentication that will be impacted (and may require additional action) during the maintenance window include:

  *   Unit4
  *   Contensis
  *   Cisco Spark

Questions or concerns? Please contact the IST Service Desk, helpdesk at uwaterloo.ca<mailto:helpdesk at uwaterloo.ca> or ext. 44357.

Recipients of this message: isthd, ist-staff, admin-support, faccus, ctsc, ucist, SSO, MSI, FEDS, Daily Bulletin

Darren Bondy
Information Systems and Technology
(519)888-4567 x49525
University of Waterloo, Waterloo, ON

From: Darren Bondy
Sent: Wednesday, November 08, 2017 9:15 AM
Subject: ADFS server SSL certificate renewal – November 14

What is happening? SSL certificate will be renewed on Active Directory Federation Services (ADFS) server.

When is this happening? Tuesday, November 14 from 7:00 to 8:30 a.m.

What is the impact? During the maintenance window, users may be unable to login to the Office 365 portal on both the edu.uwaterloo.ca and uwaterloo.ca tenants and may be unable to access OneDrive and other apps in both tenants. It is recommended that users who experience these issues try logging in again or every 10 minutes. Users who have already authenticated should be able to maintain their current session without interruption.

Important information: Other systems that use ADFS for authentication that will be impacted (and may require additional action) during the maintenance window include:

  *   Unit4
  *   Contensis
  *   Cisco Spark

Questions or concerns? Please contact the IST Service Desk, helpdesk at uwaterloo.ca<mailto:helpdesk at uwaterloo.ca> or ext. 44357.

Recipients of this message: isthd, ist-staff, admin-support, faccus, ctsc, ucist, SSO, MSI, FEDS, Daily Bulletin


Darren Bondy
Information Systems and Technology
(519)888-4567 x49525
University of Waterloo, Waterloo, ON

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