[Faccus] Skype for Business for faculty and staff – November 1

Darren Bondy darren.bondy at uwaterloo.ca
Fri Oct 27 13:30:38 EDT 2017

What is happening? On November 1, IST will be provisioning all remaining faculty accounts to enable the enterprise communications software, Skype for Business (S4B). Skype for Business is an enterprise unified communications tool, installed on your workstation as part of the Microsoft Office suite, that provides services such as instant messaging, presence, online collaboration, desktop sharing, and voice and video communication. S4B integrates with Microsoft Office and Exchange email and calendar.

Important information:

  *   Users with a landline or Avaya phone will continue to use that as their main telephone at this time. This This means that you will not be able to use Skype for Business  to make voice calls to land line phones, on or off campus.
  *   Skype for Business is a different product than personal use Skype software. It is possible to reach personal Skype addresses from a S4B account once the personal Skype addresses are added to your S4B contacts.  The product has the capability to search the personal Skype directory right from the S4B client.  There is a possibility that the initial connection to these accounts may take up to 24 hours. If you are currently a user of personal Skype, you may still want to run both Skype and S4B on your computer.
  *   Please note, that unless (or until) S4B replaces your current telephone, its use is entirely optional.

Additional information:

  *   For details regarding features and use, please see the IST documentation on S4B: https://uwaterloo.ca/information-systems-technology/services/skype-business-microsoft-lync
  *   Visit our SharePoint community: https://sharepoint.uwaterloo.ca/help/skype (Please note that the URL has been updated).

Questions or concerns? Please contact the IST Service Desk, helpdesk at uwaterloo.ca<mailto:helpdesk at uwaterloo.ca> or ext. 44357.

Recipients of this message: isthd, ist-staff, admin-support, faccus, ctsc, ucist

Darren Bondy
Information Systems and Technology
(519)888-4567 x49525
University of Waterloo, Waterloo, ON

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