[Faccus] Certificate change for session-based VDI environment – September 28

Darren Bondy darren.bondy at uwaterloo.ca
Wed Sep 27 14:34:29 EDT 2017

What is happening? A new GlobalSign OrgSSL certification will be applied to session-based VDI environment (Quest, HR-PTools, OnBase, SPSS and SAS etc.)

When is this happening? Thursday, September 28 at 7:00 p.m.

What is the impact? Users might see certificate errors when they accesses RemoteApp during the change, but they should still be able to access their remote-apps from either the webAccess console or the distributed RDP files. Please be aware, the url of the webAccess will be changed to: https://appweb.uwaterloo.ca/RDweb to reflect the Globalsign certificate change.
The change can be quickly reversed if we encounter any unexpected problems.

Questions or concerns? Please contact the IST Service Desk, helpdesk at uwaterloo.ca<mailto:helpdesk at uwaterloo.ca> or ext. 44357.

Recipients of this message: isthd, ist-staff, admin-support, faccus, ctsc, ucist

Darren Bondy
Information Systems and Technology
(519)888-4567 x49525
University of Waterloo, Waterloo, ON

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