[Faccus] RESOLVED: Campus Wi-Fi issues - September 7

Darren Bondy darren.bondy at uwaterloo.ca
Thu Sep 7 13:28:12 EDT 2017


RESOLVED: The issues with campus Wi-Fi have been resolved and users should be able to connect to eduroam and access the internet as expected. IST is continuing to investigate the root cause of the issue.

Persisting issues or concerns? Please contact the IST Service Desk, helpdesk at uwaterloo.ca<mailto:helpdesk at uwaterloo.ca>, ext. 44357.


Recipients of this message:  isthd, faccus, ist-staff, ctsc, admin-support, ucist, MSI, SSO,Daily Bulletin, FEDS

Darren Bondy
Information Systems and Technology
(519)888-4567 x49525
University of Waterloo, Waterloo, ON

From: Darren Bondy
Sent: Thursday, September 07, 2017 12:52 PM
Subject: Campus Wi-Fi issues - September 7

What is happening? IST is investigating an issue that is currently impacting campus-wide Wi-fi. We apologize for the inconvenience and additional information will be shared when available.

When is this happening? Issues began at approximately noon today and are ongoing.

What is the impact? Users on campus are experiencing issues connecting to eduroam or are connecting but have no internet access.


Questions or concerns? Please contact the IST Service Desk, helpdesk at uwaterloo.ca<mailto:helpdesk at uwaterloo.ca>, ext. 44357.



Recipients of this message:  isthd, faccus, ist-staff, ctsc, admin-support, ucist, MSI, SSO,Daily Bulletin, FEDS


Darren Bondy
Information Systems and Technology
(519)888-4567 x49525
University of Waterloo, Waterloo, ON

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