[Faccus] NetApp storage maintenance – August 19

Darren Bondy darren.bondy at uwaterloo.ca
Tue Aug 15 09:37:24 EDT 2017

What is happening? Netapp storage maintenance will be performed to apply a vendor update. This work will impact all clients using a

file* share.

When is this happening? Saturday, August 19 between 8:30 a.m. and 2:30 p.m.

What is the impact? During the maintenance window there will be several 1-5 minute interruptions in service. This work will affect all clients (faculty, staff and students) using a file* share, including:

·         N: drive

·         R: drive

·         Roaming profile

·         Enterprise systems (e.g. Quest, myHRinfo) that depend on Netapp storage may be unavailable.

·         Automated processes scheduled to occur during the upgrade window should be rescheduled or monitored closely for connection issues (e.g. MATLAB).
Questions or concerns? Please contact the IST Service Desk, helpdesk at uwaterloo.ca<mailto:helpdesk at uwaterloo.ca> or ext. 44357.
Recipients of this message: isthd; ist-staff; admin-support; faccus; ctsc; ucist, wnag; Bulletin; SSO; MSC, FEDS

Darren Bondy
Information Systems and Technology
(519)888-4567 x49525
University of Waterloo, Waterloo, ON

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