[Faccus] Migration of BlackBerry users to ActiveSync

Barb Yantha byantha at uwaterloo.ca
Fri Jul 14 14:11:26 EDT 2017


For your info the following email was sent to BlackBerry users who are still using the BB BES server:


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You are receiving this email because you have a BlackBerry phone that is still using the BlackBerry Enterprise Server (BES) to retrieve email.

What is happening?  The BES server requires some important maintenance that will result in a full day's downtime. During this time email to your BlackBerry device will be disrupted.  We believe this would be a good opportunity to have the BES service decommissioned altogether. Moving to ActiveSync on your  BlackBerry device will ensure that you continue receiving email when the BES server is decommissioned.  ActiveSync enables mobile devices to access email, calendar, contacts directly from the campus Exchange server.

When is this happening? The maintenance and decommissioning will begin on July 25.

What do you need to do? Please follow the attached instructions to enable ActiveSync before July 25 to avoid any email disruption.

Questions or concerns? Please contact the IST Service Desk, helpdesk at uwaterloo.ca<mailto:helpdesk at uwaterloo.ca> or ext. 44357.

Recipients of this message: BES device users list (separate email), isthd, ist-staff, admin-support, faccus.

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