[Faccus] RESOLVED: Mailservices issue - July 11

Darren Bondy darren.bondy at uwaterloo.ca
Tue Jul 11 17:01:15 EDT 2017


RESOLVED: The issue with mailservices has been resolved as of 4:45 p.m. Emails sent during this timeframe were queued and are now being delivered. No emails were lost.


Persisting issues or concerns? Please contact the IST Service Desk, helpdesk at uwaterloo.ca<mailto:helpdesk at uwaterloo.ca>, ext. 44357.



Recipients of this message:  isthd, faccus, ist-staff, ctsc, admin-support, ucist

Darren Bondy
Information Systems and Technology
(519)888-4567 x49525
University of Waterloo, Waterloo, ON

From: Darren Bondy
Sent: Tuesday, July 11, 2017 4:18 PM
To: 'ist-staff at lists.uwaterloo.ca' <ist-staff at lists.uwaterloo.ca>; 'isthd at lists.uwaterloo.ca' <isthd at lists.uwaterloo.ca>; 'faccus at lists.uwaterloo.ca' <faccus at lists.uwaterloo.ca>; 'ctsc at lists.uwaterloo.ca' <ctsc at lists.uwaterloo.ca>; 'admin-support at lists.uwaterloo.ca' <admin-support at lists.uwaterloo.ca>; 'ucist at lists.uwaterloo.ca' <ucist at lists.uwaterloo.ca>
Subject: Mailservices issue - July 11

What is happening? Mailservices is currently experiencing an issue that is preventing emails from being received and delivered from mailservices accounts. IST is investigating and hope to resolve this issue soon. Additional information will be provided when available.

When is this happening? Issues began at approximately 3:00 p.m. today and are ongoing.

Who does this impact? This issue only affects mailservices accounts. Connect accounts and Microsoft Office 365 accounts are not impacted.


Questions or concerns? Please contact the IST Service Desk, helpdesk at uwaterloo.ca<mailto:helpdesk at uwaterloo.ca>, ext. 44357.



Recipients of this message:  isthd, faccus, ist-staff, ctsc, admin-support, ucist


Darren Bondy
Information Systems and Technology
(519)888-4567 x49525
University of Waterloo, Waterloo, ON

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