[Faccus] Skype for Business core system upgrade – June 17

Darren Bondy darren.bondy at uwaterloo.ca
Wed Jun 14 09:04:49 EDT 2017

What is happening? As the final part of the migration to Skype for Business from Lync, the core system pool needs to be upgraded to Skype for Business.

When is this happening? Saturday, June 17 from 9:00 p.m. to 2:00 a.m. on Sunday, June 18.

What is the impact? During this upgrade time calls to custom built applications and response groups (queues/menus) will not be available (specifically Skype for Business, this is not related to any Avaya CallPilot menus or queues).  All other functionality for users will still work with no expected issues or downtime.

Additional information: This upgrade will reconfigure the main back-end core to Skype for Business to allow for better updates, future upgrades, and consistency across the infrastructure.

Questions or concerns? Please contact the IST Service Desk, helpdesk at uwaterloo.ca<mailto:helpdesk at uwaterloo.ca> or ext. 44357.

Recipients of this message: isthd, ist-staff, admin-support, ctsc, ucist, faccus

Darren Bondy
Information Systems and Technology
(519)888-4567 x49525
University of Waterloo, Waterloo, ON

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