[Faccus] NETWORK ALERT - [2017-06-13] DNS - campus dns outage

mverlis at uwaterloo.ca mverlis at uwaterloo.ca
Tue Jun 13 08:27:03 EDT 2017



Description:     campus dns outage

Date: (YYYY-MM-DD)     2017-06-13

Start Time:              07:30

End Time:	08:05	

Submitted By: mverlis at uwaterloo.ca

Comment:        A DNSSEC root certificate update was made on the campus infoblox devices this morning.  The process from the vendor was followed however due to a configuration difference between our setup and the model case a failure occurred.

DNS from on campus was not functioning.  
DNS from off campus was working.

The change was rolled back and the issue was resolved.

Notice Submitted:    Tue Jun 13 8:27:03 EDT 2017

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