[Faccus] REMINDER: Switchboard System Upgrade – April 4

Darren Bondy darren.bondy at uwaterloo.ca
Tue Apr 4 08:20:02 EDT 2017


REMINDER: Outdated switchboard hardware was replaced with a software solution. Switchboard services may be slower than expected as operators adjust to the new process. No other impact is expected.

Questions or concerns? Please contact the IST Service Desk, helpdesk at uwaterloo.ca<mailto:helpdesk at uwaterloo.ca> or ext. 44357.
Recipients of this message: ist-staff, isthd, admin-support, faccus, ctsc, ucist

Darren Bondy
Information Systems and Technology
(519)888-4567 x49525
University of Waterloo, Waterloo, ON

From: Darren Bondy
Sent: Tuesday, March 28, 2017 3:14 PM
To: 'isthd at lists.uwaterloo.ca' <isthd at lists.uwaterloo.ca>; 'ist-staff at lists.uwaterloo.ca' <ist-staff at lists.uwaterloo.ca>; 'admin-support at lists.uwaterloo.ca' <admin-support at lists.uwaterloo.ca>; 'faccus at lists.uwaterloo.ca' <faccus at lists.uwaterloo.ca>; 'ctsc at lists.uwaterloo.ca' <ctsc at lists.uwaterloo.ca>; 'ucist at lists.uwaterloo.ca' <ucist at lists.uwaterloo.ca>
Subject: Switchboard System Upgrade – April 4

What is happening? Outdated switchboard hardware is being replaced with a software solution.

When is this happening? Tuesday, April 4 at 8:00 a.m.

What is the impact? Switchboard services may be slower than expected as operators adjust to the new process. No other impact is expected.

Questions or concerns? Please contact the IST Service Desk, helpdesk at uwaterloo.ca<mailto:helpdesk at uwaterloo.ca> or ext. 44357.
Recipients of this message: ist-staff, isthd, admin-support, faccus, ctsc, ucist


Darren Bondy
Information Systems and Technology
(519)888-4567 x49525
University of Waterloo, Waterloo, ON

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