[Faccus] Virtual Desktop Infrastructure (VDI) and license server restart – April 1

Darren Bondy darren.bondy at uwaterloo.ca
Fri Mar 31 08:45:07 EDT 2017

What is happening? Virtual Desktop Infrastructure (VDI) and license servers will be restarted to apply updates. Servers include: licsrv1, licsrv2, vdisrv1 – 6, vdishsrv13-14

When is this happening? Saturday, April 1 from 10:00 a.m. to noon.

What is the impact? Users’ private VDIs, SPSS and Quest 3, Housing Apps VDI environments will be unavailable during the maintenance window. Users of MATLAB, Comsol  Multiphysics, ArcGIS will not be able to start new instances of the software while the license server is rebooting. Existing sessions should continue to work, but could terminate unexpectedly in case of an extended outage. Work should be saved frequently to avoid data loss.

Additional resources:

·         VDI: https://uwaterloo.ca/information-systems-technology/services/virtual-desktop-infrastructure-vdi

·         Licensed servers: https://uwaterloo.ca/information-systems-technology/services/scientific-computing-software-support

Questions or concerns? Please contact the IST Service Desk, helpdesk at uwaterloo.ca<mailto:helpdesk at uwaterloo.ca> or ext. 44357.

Recipients of this message: isthd, ist-staff, faccus, ctsc, ucist

Darren Bondy
Information Systems and Technology
(519)888-4567 x49525
University of Waterloo, Waterloo, ON

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