[Faccus] SERVICE ALERT - [2017-02-22] Telephones - Voice Mailbox Access

Paul Dietrich p2dietrich at uwaterloo.ca
Wed Feb 22 15:38:45 EST 2017

Description:     Voice Mailbox Access

Date: (YYYY-MM-DD)     2017-02-22

Start Time:              14:30

End Time:		

Submitted By: p2dietri at uwaterloo.ca

Comment:        It appears after further investigation after a failover to our backup node, access to mailboxes is not working.  Calls to menus are working as expected (that were previously not working), but users are unable to access their voicemail boxes.  Voicemails that are left are just producing static and not the message itself.  Communication with the support vendor is in progress and further updates will be provided shortly.

Sorry for the inconvenience!

Notice Submitted:    Wed Feb 22 15:38:45 EST 2017

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Note:   If you have any questions or concerns please contact the IST Service Desk at ext: 44357 or helpdesk at uwaterloo.ca

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