[Faccus] Switchboard issues – February 22

Darren Bondy darren.bondy at uwaterloo.ca
Wed Feb 22 13:32:40 EST 2017

What is happening? IST is currently investigating an issue with the PBX that is causing some system wide intermittent issues and preventing any calls to the switchboard to be answered. Voicemail menus provided by the CallPilot service are also unavailable at this time. Additional information will be shared when available.

When is this happening? Issues were first reported around noon and are currently still ongoing.

Questions or concerns? Please contact the IST Service Desk, helpdesk at uwaterloo.ca<mailto:helpdesk at uwaterloo.ca> or ext. 44357.
Recipients of this message: isthd, ist-staff, admin-support, faccus, ctsc, ucist, SSO, MSI

Darren Bondy
Information Systems and Technology
(519)888-4567 x49525
University of Waterloo, Waterloo, ON

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