[Faccus] IT Service Desk holiday hours - December 19

Darren Bondy darren.bondy at uwaterloo.ca
Mon Dec 19 08:53:32 EST 2016

For your information...

Hours of operation for IT Service Desks the remainder of the fall term:

  *   DC service desk is open until December 22 at 8:30 p.m.
  *   V1 service desk is open until December 23 at 12:00 p.m.
  *   EC2 service desk is open until December 23 at 4:30 p.m.


The V1 service desk only will open on January 2 at 12:30 p.m. (for move in).

All other IT service desks will return to normal hours of operation on January 3, 2017.

IST will monitor the service desk phone (519-888-4357) for any messages and will also check for requests (rt at uwaterloo.ca<mailto:rt at uwaterloo.ca>) and helpdesk email (helpdesk at uwaterloo.ca<mailto:helpdesk at uwaterloo.ca>) over the Christmas break for urgent items that need to be addressed.

Darren Bondy
Information Systems and Technology
(519)888-4567 x49525
University of Waterloo, Waterloo, ON

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