[Faccus] Microsoft Office365 authentication issues - December 2

Darren Bondy darren.bondy at uwaterloo.ca
Fri Dec 2 09:17:16 EST 2016


What is happening? Users are currently unable to authenticate to their Microsoft Office365 accounts as a result of the SSL authentication certificate expiring. The certificate was upgraded on December 1 between 7:00 and 8:00 a.m. but did not become effective. IST is working to resolve this issue.



When is this happening? The issues began at approximately 5:00 p.m. on Thursday, December 1.

Service alert: https://istns.uwaterloo.ca/uwna/?s=2699

Questions or concerns? Please contact the IST Service Desk, helpdesk at uwaterloo.ca<mailto:helpdesk at uwaterloo.ca> or ext. 44357.

Recipients of this message: isthd, ist-staff, faccus, SSO, ctsc


Darren Bondy
Information Systems and Technology
(519)888-4567 x49525
University of Waterloo, Waterloo, ON

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