[Faccus] SERVICE ALERT - [2016-11-10] Exchange - Options page not showing for OWA clients

sdinney at uwaterloo.ca sdinney at uwaterloo.ca
Thu Nov 10 11:42:37 EST 2016

Description:     Options page not showing for OWA clients

Date: (YYYY-MM-DD)     2016-11-10

Start Time:              08:00

End Time:	11:35	

Submitted By: sdinney at uwaterloo.ca

Comment:        Update: This morning's maintenance left the client access service of Exchange in a undesirable state.  A reboot of each node fixed the issues that were reported with OWA. Users may notice an alert with outlook or be prompted for credentials. 

Clients using Outlook Web Access (OWA) to access their connect mailbox are currently not able to navigate to the 'options' area to change rules, auto-response messages, etc. Some report that the page eventually shows up after 5 minutes. We are currently investigating.

Notice Submitted:    Thu Nov 10 11:42:37 EST 2016

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Note:   If you have any questions or concerns please contact the IST Service Desk at ext: 44357 or helpdesk at uwaterloo.ca

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