[Faccus] Quest maintenance – November 4 - 8

Darren Bondy darren.bondy at uwaterloo.ca
Fri Oct 14 13:08:43 EDT 2016

What is happening? Information Systems & Technology (IST) is migrating the Quest system infrastructure to a new environment for better disaster recovery support. As part of this project, Quest will be unavailable for the specified period below.
When is this happening? Friday, November 4 from 4:00 p.m. to Tuesday, November 8 at 8:00 a.m. Quest may be available sooner if the migration completes earlier than scheduled, in that event notifications will be issued.
What is the impact?

  *   New student accounts cannot be created
  *   Updates to existing student records cannot be made
  *   Updates to class lists cannot be made
  *   Through this outage period OAT (Online Academic Tools) and Portal data will be valid from Thursday November 3 at midnight.
Note: Existing features or functionality will not be affected

Questions or concerns? Please contact Mike Gaspic, mgaspic at uwaterloo.ca<mailto:mgaspic at uwaterloo.ca>, by Tuesday, Oct 21 at 4:00pm.

Recipients of this message: quest-announce, isthd, ist-staff, faccus

Darren Bondy
Information Systems and Technology
(519)888-4567 x49525
University of Waterloo, Waterloo, ON

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