[Faccus] Virtual Desktop Infrastructure (VDI) and license server maintenance – July 9

Heather Wey hawey at uwaterloo.ca
Fri Jul 8 11:38:45 EDT 2016

What is happening? Virtual Desktop Infrastructure (VDI) and license servers will be restarted to apply updates and Symantec Endpoint Protection (SEP) will be removed in this maintenance window. Servers include: licsrv1, licsrv2, vdisrv1 - 6

When is this happening? Saturday, July 9th at 10:00 a.m. to noon.

What is the impact? Users’ private VDIs and SPSS VDI environments will be unavailable during the maintenance window. Users of MATLAB, Comsol Multiphysics, ArcGIS will not be able to start new instances of the software while the license server is rebooting. Existing sessions should continue to work, but could terminate unexpectedly in case of an extended outage. Work should be saved frequently to avoid data loss.

Additional resources:

  *   VDI: https://uwaterloo.ca/information-systems-technology/services/virtual-desktop-infrastructure-vdi
  *   Licensed servers: https://uwaterloo.ca/information-systems-technology/services/scientific-computing-software-support

Questions or concerns? Please contact the IST Service Desk, helpdesk at uwaterloo.ca<mailto:helpdesk at uwaterloo.ca> or ext. 44357.

Recipients of this message: isthd, faccus, ctsc, ucist

Heather Wey
Manager - Training, Licensing & Communications
Client Services
Information Systems & Technology
University of Waterloo

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