[Faccus] Computer room firewall upgrade - June 1

Natasha Jennings njennings at uwaterloo.ca
Mon May 30 10:48:33 EDT 2016

What is happening? Computer room firewalls will have additional service processing cards installed.

When is this happening? Wednesday, June 1 between 7:00 and 8:00 a.m. During this maintenance window there will be two short periods of time when the state or connection is interrupted.

What is the impact? To facilitate the installations, fail-overs between firewalls (between the primary and standby) will occur. Traffic through the firewalls will continue, but state or connection to a session will need to be re-established. This reconnection will occur on its own; users do not need to take any action.

Questions or concerns? Please contact the IST Service Desk, helpdesk at uwaterloo.ca<mailto:helpdesk at uwaterloo.ca> or ext. 44357.

Recipients of this message: isthd, ist-staff, faccus, admin-support, UWweb, ctsc, ucist, bulletin, MSC, SSO

Natasha Jennings
Communications Officer
Information Systems & Technology (IST)
University of Waterloo
519-888-4567 ext. 47951

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