[Faccus] SERVICE ALERT - 2016-05-25 mailservices - mailbox failure to mailserivces

jbgorrie at uwaterloo.ca jbgorrie at uwaterloo.ca
Wed May 25 12:43:36 EDT 2016

Description:     mailbox failure to mailserivces

Date: (YYYY-MM-DD)     2016-05-25

Start Time:              12:15

End Time:	12:35	

Impact:           users with mailboxes on impacted server

Resolution:     restarted service

Submitted By: jbgorrie at uwaterloo.ca

Comment:        One of the 6 mailbox servers had issues with access - restarting service restored access.  Email inbound/outbound was NOT impacted, however access to the mailbox via any client (IMAP or SquirrelMail) was not functional in the above period.

We are monitoring to ensure it restarted correctly.

Notice Submitted:    Wed May 25 12:43:36 EDT 2016

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Note:   If you have any questions or concerns please contact the IST Service Desk at ext: 44357 or helpdesk at uwaterloo.ca

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