[Faccus] CAS primary node maintenance - May 26

Natasha Jennings njennings at uwaterloo.ca
Wed May 25 09:31:09 EDT 2016

What is happening? The CAS primary node will be restarted to fix a current issue. Currently running on the backup node.  CAS will require you to re-authenticate as state is not maintained between nodes.  The blip will be a 3 minute window in the above larger window.

When is this happening? There will be a five minutes or less service interruption on Thursday, May 26 between 7:00 and 8:00 a.m.

What is the impact? Users will be required to re-authenticate to CAS based applications (e.g. LEARN, Student Portal, WCMS, SharePoint) as they switch from the current backup node to the primary.

Questions or concerns? Please contact the IST Service Desk, helpdesk at uwaterloo.ca<mailto:helpdesk at uwaterloo.ca> or ext. 44357.

Recipients of this message: isthd, ist-staff, faccus, admin-support, ctsc, UWweb, SSO, MSC

Natasha Jennings
Communications Officer
Information Systems & Technology (IST)
University of Waterloo
519-888-4567 ext. 47951

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