[Faccus] SERVICE ALERT - 2016-05-13 WCMS - uwaterloo.ca web server down

mikeb at uwaterloo.ca mikeb at uwaterloo.ca
Fri May 13 16:45:56 EDT 2016



Description:     uwaterloo.ca web server down

Date: (YYYY-MM-DD)     2016-05-13

Start Time:              12:30

End Time:	13:00	

Impact:           

Resolution:     stopped and restarted web servers

Submitted By: mikeb at uwaterloo.ca

Comment:        From Jeff:

We had almost 300 connections to the IST site on the WCMS.  This maxed out the connections to the database server. Cycling Apache on both servers dropped all the connections and allowed things to recover. Typically we have about 30 simultaneous connections to the database.

Notice Submitted:    Fri May 13 16:45:56 EDT 2016

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Note:   If you have any questions or concerns please contact the IST Service Desk at ext: 44357 or helpdesk at uwaterloo.ca



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