[Faccus] NETWORK Update - 2016-01-08 Wireless - [RESOLVED] European eduroam login issues

Dave Aldwinckle daldwinckle at uwaterloo.ca
Mon Jan 11 13:05:17 EST 2016

Description:     [RESOLVED] European eduroam login issues

Date: (YYYY-MM-DD)     2016-01-08

Start Time:              00:00

End Time:	12:00	(2016-01-11)



Submitted By: daldwinc at uwaterloo.ca

Comment:        IST has been informed that an upstream service provider has been experiencing issues with a Trans-Atlantic network circuit. We confirmed that this is the cause of network reachability issues from UW to Europe. 

The service provider has temporarily disabled the problem circuit until it can be repaired.

eduroam logins are now working normally.

Official CANARIE incident report:

Notice Submitted:    Mon Jan 11 13:05:17 EST 2016

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Note:   If you have any questions or concerns please contact the IST Service Desk at ext: 44357 or helpdesk at uwaterloo.ca

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