[Faccus] REMINDER: Support for BlackBerry Enterprise Server (BES) 5 devices ending Jan 1, 2016

Natasha Jennings njennings at uwaterloo.ca
Tue Dec 1 11:03:05 EST 2015


REMINDER: As of January 1, 2016, IST will no longer provide support for BlackBerry Enterprise Server (BES) 5 devices (BlackBerry Bold, Torch or Curve) or software versions 5.0. 6.0 and 7.0, and the service will be discontinued. Important details below.

Recipients of this message: isthd, ist-staff, admin-support, faccus, ctsc, ucist, bulletin


Natasha Jennings
Communications Officer
Information Systems & Technology (IST)
University of Waterloo
519-888-4567 ext. 47951
[university-of-waterloo-logo-esig]

From: Natasha Jennings
Sent: Tuesday, September 29, 2015 8:38 AM
To: isthd at lists.uwaterloo.ca; ist-staff at lists.uwaterloo.ca; admin-support at lists.uwaterloo.ca; faccus at lists.uwaterloo.ca; ctsc at lists.uwaterloo.ca; ucist at lists.uwaterloo.ca; Daily Bulletin <bulletin at uwaterloo.ca>
Subject: Support for BlackBerry Enterprise Server (BES) 5 devices ending Jan 1, 2016

What is happening? IST will no longer provide support for BlackBerry Enterprise Server (BES) 5 devices (BlackBerry Bold, Torch or Curve) or software versions 5.0. 6.0 and 7.0, and the service will be discontinued.

Why is this happening? Blackberry software versions 5.0. 6.0 And 7.0 are no longer being developed or supported.

When is this happening?  January 1, 2016.

What is the impact? Clients using Blackberry software versions 5.0. 6.0 And 7.0 will no longer be able to send and receive email from their device and will need to upgrade to a BlackBerry 10, or any other phone.

Questions or concerns? Please contact the IST Service Desk, helpdesk at uwaterloo.ca<mailto:helpdesk at uwaterloo.ca> or ext. 44357.

Recipients of this message: isthd, ist-staff, admin-support, faccus, ctsc, ucist, bulletin


Natasha Jennings
Communications Officer
Information Systems & Technology (IST)
University of Waterloo
519-888-4567 ext. 47951
[university-of-waterloo-logo-esig]

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