[Faccus] UPDATE: Bomgar appliance running slowly - September 1

Natasha Jennings njennings at uwaterloo.ca
Wed Sep 2 08:53:54 EDT 2015


Update: Maintenance is being performed on the Bomgar appliance.

When is this happening? This morning (September 2), lasting until approximately 10:00 a.m.

What is the impact? Clients may not be able to log in to the appliance during the maintenance window.

Additional communications will be sent following this work.

Questions or concerns? Please contact the IST Service Desk, helpdesk at uwaterloo.ca<mailto:helpdesk at uwaterloo.ca> or ext. 44357.

Recipients: isthd, ist-staff, faccus


Natasha Jennings
Communications Officer
Information Systems & Technology (IST)
University of Waterloo
519-888-4567 ext. 47951
[university-of-waterloo-logo-esig]

From: Natasha Jennings
Sent: Tuesday, September 01, 2015 4:14 PM
To: isthd at lists.uwaterloo.ca; ist-staff at lists.uwaterloo.ca; faccus at lists.uwaterloo.ca
Subject: Bomgar appliance running slowly - September 2  1

What is happening? The Bomgar appliance is running slowly today (September 2 1).

How does this impact you? The appliance is still usable, but clients have reported that the web interface is slow to respond.

Additional communications will be sent when available.

Questions or concerns? Please contact the IST Service Desk, helpdesk at uwaterloo.ca<mailto:helpdesk at uwaterloo.ca> or ext. 44357.

Recipients: isthd, ist-staff, faccus


Natasha Jennings
Communications Officer
Information Systems & Technology (IST)
University of Waterloo
519-888-4567 ext. 47951
[university-of-waterloo-logo-esig]

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