[Faccus] COMPLETE: OnBase upgrade - August 10-11

Heather Wey hawey at uwaterloo.ca
Tue Aug 11 15:47:05 EDT 2015

Complete: The OnBase upgrade to version 15 is complete and the system is available for use. Graduate applicant documents viewed through Quest are available.

Questions or concerns? If you encounter issues or have questions about the new version, please email rt-ist-onbase at rt.uwaterloo.ca<mailto:rt-ist-onbase at rt.uwaterloo.ca>.

Recipients of this message: onbase-users, ist-staff, isthd, faccus, Daily Bulletin

From: isthd-bounces at lists.uwaterloo.ca [mailto:isthd-bounces at lists.uwaterloo.ca] On Behalf Of Natasha Jennings
Sent: Tuesday, August 04, 2015 8:41 AM
To: onbase-users at lists.uwaterloo.ca; ist-staff at lists.uwaterloo.ca; isthd at lists.uwaterloo.ca; faccus at lists.uwaterloo.ca; Daily Bulletin <bulletin at uwaterloo.ca>
Subject: [Isthd] OnBase upgrade - August 10-11

What is happening?  OnBase is being upgraded to version 15.

Why is this happening? To move to the current release of OnBase, providing support for newer browser versions.

When is it being done?  Monday, August 10 at 6:00 a.m. through Tuesday, August 11 at 11:30 p.m. Additional communications will be sent when this work is complete.

What is the impact to OnBase users? OnBase will be unavailable during the upgrade window. Graduate applicant documents viewed through Quest will also be unavailable.

Browser support after the upgrade: The OnBase 15 web client supports Internet Explorer 9, 10 and 11 for Windows users; Firefox 31 Extended Support Release for Windows and Mac users; and Safari 5.1.10+, 6.0.5+, 6.2.0+, 7.1.0+, and 8.0.0+ for Mac users. Chrome is not supported.

Questions or concerns? Please contact Colin Clark, colin.clark at uwaterloo.ca<mailto:colin.clark at uwaterloo.ca> or ext. 41344.

Recipients of this message: onbase-users, ist-staff, isthd, faccus, Daily Bulletin

Natasha Jennings
Communications Officer
Information Systems & Technology (IST)
University of Waterloo
519-888-4567 ext. 47951

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